Committed to Quality

Committed to quality

Our success depends on the quality of care provided to each and every patient. Our expert team of physicians, nurses, therapists and hospital staff is committed to providing safe, quality and cost-effective care to all patients. We strive to help every patient maximize potential and exceed personal expectations.

Our hospital complies with local, state and federal regulations as well as the accreditation standards of The Joint Commission, a leader in determining quality and safety standards for healthcare delivery. 

Certification in Stroke Rehabilitation,  Brain Injury Rehabilitation and Parkinson's Disease Rehabilitation

In addition to Joint Commission accreditation, our stroke rehabilitation and brain injury rehabilitation programs have earned Disease-Specific Care Certification from The Joint Commission.

Rehabilitation is crucial to the recovery process and can be the difference in patients living a lifetime with a disability versus regaining full independence. This Gold Seal of Approval® from The Joint Commission shows our hospital’s commitment to comply with the highest national standards for safety and quality of care for patients recovering from stroke.

Learn more about our Disease-Specific Care Certification from The Joint Commission

Stroke Center of Excellence

Our hospital received the HealthSouth Stroke Center of Excellence award for 2011. This honorable designation is part of HealthSouth’s, internal recognition program to highlight top performing stroke rehabilitation programs within our network of almost 100 rehabilitation hospitals.

HealthSouth’s stroke certification is only achieved through a hospital’s tremendous rehabilitation effort, superior patient outcomes and experienced rehabilitation teams. For a stroke survivor, this award offers peace of mind in knowing that our hospital’s stroke program goes above and beyond standards and expectations to provide a vast array of stroke-related programs and services, exceeding established benchmarks in clinical programming and patient outcomes.

Fairlawn's Patient Family Advisory Council

Listening to those who entrust us with their care is one of the most effective ways to ensure that we serve patients and families to the best of our ability. Seeing the delivery of care through their eyes and then collaborating with them to improve that care is the goal of Fairlawn’s Patient Family Advisory Council (PFAC).  The Council, comprised of several senior management and staff members and four individuals from the community, meets every three months at Fairlawn.  

In its efforts to facilitate patient and family participation in hospital care, decision making, and policy and program development, the Council utilizes the Institute for Family Centered Care core concepts of dignity and respect, information and sharing, participation and collaboration.

The PFAC plan, policy and annual report are available publicly via electronic means by contacting:

Paula Bigelow MS, RN, Director of Quality

Email: paula.bigelow@healthsouth.com

Phone: 508 471-9425

Certification

The Joint Certification

By demonstrating compliance with The Joint Commission’s national standards for healthcare quality and safety, our hospital is accredited by The Joint Commission.

Read More »

See Our Hospital

Join us for a virtual tour of our hospital where you will see our patient rooms, exercise facilities, and more. You can also set up a personal tour by calling our hospital.

Learn more »

Becoming a Patient

Our hospital provides care for those who are ready to be discharged from a hospital but not ready to return home. Treatment and care is designed to bridge the gap between hospital and home. Anyone who is limited functionally from an injury or illness can benefit from rehabilitation.

Learn More »

Patient Quote

The occupational and physical therapy staff worked tirelessly to help me regain lost mobility and confidence.
Peggy Markvenas

Other patient testimonials »